Documentation

 

Messages

Messages
 
Messaging is a very important part of  CompleteProject.  Please see e-mail integration for more information.
 
The messages tab contains a list of all messages sent to the currently selected task or project.  That is - all messages sent to the e-mail address shown at the bottom of the messages tab.
1

Command Bar

1. Command Bar
The command bar contains six commands which are helpful when working with task or project messages.  The command bar contains the following commands:
 
  • New - uses a local e-mail client to create a new message which will be sent to the e-mail tracking ID shown.  For more information see Email Integration.
  • Reply - Replies to the selected message using your local e-mail client.  For more information see Email Integration.
  • Import - converts the selected message into a task using the e-mail import form.
  • Delete - permanently deletes the selected message.
  • Print - prints the selected message.
  • Check All - marks all messages as read.  Under normal conditions an item will be marked as read if it is selected and maintains focus for more than 5 seconds.
2

Message List

2. Message List
Shows a list of all e-mail messages received by the currently selected project or task.  Items in the messages list are grouped according to the date they were received.
3

Message

3. Message
The message details view is used to display the given e-mail message.  It contains all the properties you would normally expect to see in an e-mail message - To, From, CC, Subject and message body.
4

Email Address

4. Email Address
The e-mail tracking ID is an e-mail address that is specific to the given project or task.  This e-mail address can be used to send messages directly to this project or task.
5

Tracking Controls

5. Tracking Controls
The tracking controls are extra actions that you can do with the e-mail tracking ID.  There are currently four additional actions.
 
  • Copy - copies the e-mail tracking ID to the Windows clipboard.
  • Alias - creates an alias address for the given e-mail address.  This is useful when you want a more memorable e-mail address.  Aliases are set using the e-mail alias form.
  • Action - configures an action to be executed when an e-mail is received at this address.  The action is configured using the e-mail action form.
  • Help - opens a browser and shows this help page.